Terms and Conditions

Welcome to primeproperup.com ("Company", "we", "us", "our"). These Terms and Conditions govern your use of our website and services related to real estate investments. By accessing or using our services, you agree to these terms.

1. Services

We provide information and brokerage services for real estate investments. Our domain is primeproperup.com and our headquarters are located at 1 Macquarie Place, Sydney NSW 2000, Australia.

2. Eligibility

Our services are available to individuals 18 years of age or older. By using our services, you represent that you meet this requirement.

3. Fees and Payments

Fees are outlined on our website or in individual agreements. All payments must be made in Australian Dollars (AUD) via the methods specified at the time of purchase.

4. Refund Policy

We strive to ensure your satisfaction. Our refund policy is detailed below:

• Refund requests must be submitted within 30 days of the transaction date.
• To initiate a refund, please contact our support team with your payment information.
• Approved refunds will be processed within 14 business days to the original payment method.
• Refund requests after 30 days from the purchase date are not eligible.
• Administrative fees may apply and will be deducted from the refund amount.

Extended Refund Provisions

For certain premium services, an extended refund period applies as follows:

• Premium service refunds can be requested up to 60 days from the date of purchase.
• Clients must provide documented proof of service dissatisfaction or error with applicable evidence.
• Extended refund requests are subject to review and approval by our management team.
• Approved extended refunds will be issued within 21 business days.
• No refunds will be granted after 60 days from the service purchase date.

5. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Business Information

ABN: 16 815 678 655

Contact Phone: +61433941438

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time in 2025. Changes will be effective immediately upon posting.

9. Contact Us

If you have any questions, please contact us for assistance.